Contact information

Thank you for choosing Kechkech Shop. We value your experience and are committed to providing clear, responsive communication. Below you will find the official channels to reach our support team along with our operational schedule.

  1. Operating Hours and Availability

    Our customer care team operates strictly from Monday through Friday. We are available to answer your inquiries only during standard business working hours.

Please note that any messages, emails, or calls received outside of these working hours, or over the weekend (Saturday and Sunday), will be documented and addressed in the order they were received starting on the following business day.

  1. Official Contact Methods

    For order inquiries, tracking updates, returns, or general questions, please contact us using one of the following methods:

  • Customer Support Email: shoptrick00+kechkech@gmail.com

  • Support Phone Number: 205-898-0103

  • Physical and Mailing Address: 91-221 Hanapouli Cir, Ewa Beach, HI 96706, United States

  1. Expected Response Time

    We strive to review and reply to all customer inquiries within 24 to 48 hours during our regular Monday through Friday working hours. To help us assist you as efficiently as possible, please include your full name and order number in your initial messag